Call Center Recruiter

Remote

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Posted Date 4/07/2021
Description

Reports to: Sr. Director of Human Resources

Location: Remote, USA

Role Responsibilities

  • Develops, facilitates, and implements all phases of the recruitment process.
  • Manages recruiting efforts such as job fairs, as well as the posting of employment advertisements.
  • Conducts phone screens, coordinates interview schedules, summarizes feedback, makes hiring recommendations, and manages the offer process.
  • Informs job applicants of details such as duties and responsibilities, compensation, benefits, training, work schedules, working conditions, or promotion opportunities.
  • Identifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the organization.
  • Has a proven track record of strategic recruitment utilizing various methods including email campaigns, social media posts, and networking.
  • Communicates with the call center management team to determine the successes of previous training groups and make adjustments in recruiting efforts accordingly.
  • Successfully tracks progress on requisitions and candidates within the applicant tracking system.
  • Maintains reporting of recruiting efforts, retention rate, and scheduled training.
  • Manages a recruiting process that is in compliance with state and federal regulations.
  • Completes other duties, tasks, and activities as assigned.
  • 3+ years of recruiting in a call center environment preferred
  • Bachelor's Degree in Human Resources or related field, or an equivalent work experience, preferred
  • Proficient in Microsoft Office Suite and Google Suite
  • Excellent organizational skills & attention to detail
  • Possess excellent written & verbal communication skills
  • Excellent time management skills with a proven ability to meet deadlines
  • Ability to create and implement sourcing strategies for recruitment for a variety of roles
  • Proactive and independent with the ability to take initiative
  • Familiarity with laws, regulations, and best practices applicable to hiring and recruitment

Candidates will be considered in totality of their skills and experience versus strict interpretation of “requirements.”

Job Category
Call-Center
Location
Remote

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