The Account Manager is responsible for overseeing key relationships with subscription and non-profit marketers accessing digital marketing through DMS for acquisition or retention efforts. Account Managers are the drivers in the development and implementation of a client’s campaign and are also responsible for creative suggestions and review, billing efforts, budgeting, forecasting and more.
Reports to: VP of Client Services
· Support the nurturing of new client relationships and growth of existing clients.
· Respond to client requests in a timely and professional manner.
· Analyze creative, offers, and media performance with the goal of developing optimal digital media campaigns for clients.
· Manage Social Media Accounts and Paid Campaigns where necessary: Google AdWords, Facebook, LinkedIn.
· Management of campaign logistics, including set up and tracking of pixels, URLs and keycodes.
· Provide daily, weekly and monthly campaign reporting including KPI’s against budget goals
· All responsibilities around scheduled client meetings
· Develop competitive reviews within the market place to beneficial client(s) relative to their competition.
· Complete other duties, tasks and activities as they arise.
· Bachelor’s degree and prior work experience in direct response marketing, digital media planning or sales.
· 5+ years’ experience in an Account Management role
· 2+ years’ digital media experience as marketer or agency
Experience with direct response or non-profits
· Excellent analytical, writing, and interpersonal skills
· High integrity and positive attitude
· Ability to work independently in a fast paced environment while supporting team responsibilities and goals
· Self-driven, highly collaborative, competitive, and results-oriented
Also a plus:
· Client-focused, energetic and detail-oriented
· Proficiency with Excel and PowerPoint
· Sales experience and background that includes frequent customer interactions that drive revenue growth
Candidates will be considered in totality of their skills and experience versus strict interpretation of “requirements.”